Last Updated: 20/10/2024

At Milestone Training Consultancy, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and address.

Business Information: Job title, company name, and role within the organisation.

Training Preferences: Information regarding your training needs and preferences.

Payment Information: For transactions related to our services (if applicable).

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our training consultancy services.

To communicate with you about our services, training programmes, and updates.

To analyse and improve our services based on your feedback.

To process payments and manage accounts (if applicable).

To comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent (e.g., when you sign up for our services).

The necessity of processing for the performance of a contract with you.

Compliance with a legal obligation.

 4. Sharing Your Information

We will not share your personal information with third parties except in the following circumstances:

With your consent.

To comply with a legal obligation.

To service providers who assist us in delivering our services (subject to strict confidentiality agreements).

5. Data Retention

We will retain your personal information only as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

The right to access your personal data.

The right to rectify inaccurate or incomplete data.

The right to erasure (the “right to be forgotten”).

The right to restrict processing.

The right to data portability.

The right to object to processing.

To exercise any of these rights, please contact us using the details provided below.

7. Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Milestone Training Consultancy  

8 Stickleback Rd

Calne

Wiltshire

SN119RB  

Andy.stagg@milestonetrainingconsultancy.co.uk

07765563787

Thank you for trusting Milestone Training Consultancy with your personal information. We are committed to ensuring your privacy is protected.